Customer Service

CUSTOMER SERVICE

HOURS: UTC-5, Eastern Standard Time 10 am to 8 pm.

Email TMR-1C customer service team by clicking here.

TMR-1C中文客服团队

工作时间：美东时间 上午10点至晚上8点。

邮件联系TMR-1C客服团队，请点击这里。

官方客服微信号：tmr1c3

About Your Orders:

If your order is not been shipped out, please email our team by clicking here.

If your order has been shipped out, please track your order by clicking the tracking link in the shipping confirmation email sent by TMR-1C.

If you have been received your order and want to return or exchange your order, please read TMR-1C return policy first to check whether your order is qualified for return. If yes, please fill visit return center by clicking here; the customer service team will quickly respond in 1-2 business days.

Any other questions, please feel free to contact us.

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关于您的订单：

如果您的订单还未被发出，您可以邮件联系我们的客服，（请点击这里）或添加官方微信号咨询。

如果您的订单已被发出，请您通过TMR-1C发到您邮箱中的派送确认邮件中的快递追踪链接进行查看。

如果您已经收到您的订单，并且需要进行退换您的订单，请浏览TMR-1C的退换条例确认您的订单是否符合退换要求。如果符合，请点击这里，售后客服团队会在1-2个工作日内尽快回复您的要求。

如果您有任何问题（包括您的订单状态，物流以及退换货问题），您可以随时联系我们，或咨询微信客服。